Shipping Policy

At Novandio, we are committed to providing a smooth and reliable shipping experience for every order.

Shipping Time

Orders are typically delivered within 5–12 business days from the date of shipment. Please note that delivery times may vary depending on your location, carrier delays, customs processing, or other circumstances outside our control.

Order Processing

Orders are processed and prepared for shipment as quickly as possible. Once your order has been shipped, you may receive a confirmation email with tracking information when available.

Delays

While we strive to meet the estimated delivery timeframe, unforeseen circumstances such as weather conditions, carrier delays, customs procedures, or high order volumes may occasionally result in longer delivery times.

Questions or Assistance

If you have any questions regarding your order or shipping, our customer support team is happy to assist you.

Please contact us at support@novandio.com.

Thank you for choosing Novandio. We appreciate your business and look forward to serving you.